Shipping Policy
Welcome to Overtech Mall! We’re committed to delivering your orders promptly and efficiently. Please review our shipping policy below for information on shipping methods, processing times, and related details.
Processing Time
- Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a notification once your order has been shipped.
- Custom Orders: Custom or personalized orders may take additional time. Processing times for these items will be communicated during the order process.
Shipping Methods & Delivery Times
Our target is ASAP. However, depending upon the size of the Delivery location, it varies from 5-7 working days from shipping. Smaller products in most of the Metros are delivered within one day also. Tracking details are provided to customers once the product is shipped.
Note: Delivery times are estimates and commence from the date of shipping, not the date of order. Delivery times may vary due to carrier shipping practices, delivery location, and the items ordered.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Free Shipping: We offer free standard shipping on most of the orders. Please check the details on the product page.
Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Delivery Issues
- Lost Packages: If your package is lost or delayed beyond the estimated delivery time, please contact us at overtechmallstore@gmail.com so we can assist you in locating your order.
- Damaged Items: If you receive a damaged item, please contact us within 24 to 48 hours of delivery. Provide your order number and a photo of the damaged item, and we will arrange for a replacement or refund.
Returns and Exchanges
For information about returns and exchanges, please visit our Return Policy page.
Contact Us
If you have any questions about our shipping policy, please contact us at Email: overtechmallstore@gmail.com.
Thank you for shopping at Overtech Mall!